GUARANTEE

GUARANTEE

Our works have a warranty coverage of 3 months from the date of purchase. This includes the pieces that have been acquired in one of our own stores, distributors, or web page. The repair has no cost if:

* The client presents the receipt or certificate of exchange, and this has not exceeded 3 months of validity.

* The damages are not due to improper use, accidents or natural breakdowns of materials that occur with prolonged use.

* The products have not been modified or altered by a third party.

* The products have not been treated according to the internal washing label.

To resolve any guarantee or conservation of works, write to us at ventas@laobradeartesoyyo.com.co.

In the subject you put "arrangement or guarantee (and your name)". It is important that you send us photos of the product, invoice number or photo of the warranty certificate (if applicable), and we will contact you within the next 2 business days to tell you the following steps.

 

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